Shipping costs

Standard shipping: €4.19 incl. VAT
Cash on delivery: +€1.50 incl. VAT
Free shipping: for orders over €150

Delivery and shipping

Products marked as “In stock – delivery within 24 hours” and ordered on a business day by 12:00 PM are usually delivered on the next business day.

We are not responsible for delays caused by courier services (e.g. during the pre-Christmas period or in emergency situations).

Shipping carriers

• GLS courier service
• DPD courier
• Geis Cargo
• SDS courier

Shipping company

B-commerce, s.r.o.
Stöcklova 60/19
085 01 Bardejov
Slovakia
Company ID: 52424812
VAT number: 2121038744
VAT ID: SK2121038744
info@line-twine.com

Address for returns or complaints

Please note: Ropes, chains and steel cables ordered in a custom length cannot be returned within 14 days (custom-made products). Returns are possible only for full coils or after prior agreement with our staff.

Line-twine.com – B-commerce shipping warehouse
Duklianska 16
085 01 Bardejov
E-mail: info@line-twine.com
Responsible managing director: Ivana Novotná

Payment methods

• Cash on delivery: cash payment upon receipt of the shipment from the courier.
• Bank transfer: After submitting your order, a pro forma invoice is issued. The goods are shipped after payment is received.
  For public institutions (municipalities, schools), payment by cash on delivery is possible.
• Personal pickup: advance payment required.
• Card / online banking payment: payment by credit card or online banking – provided by ComGate.